Terms and Conditions
Last Updated: December 22, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website
printpackmasters.com
(the “Website”) and all products and services provided by
PrintPackMasters (“PrintPackMasters”, “we”, “us”, or “our”).
By accessing our Website, requesting a quotation, placing an order, approving a sample, or using our services,
you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.
If you do not agree, you must not use our services.
1. Scope of Services
PrintPackMasters provides customized printing and packaging services including but not limited to:
- Custom boxes and product packaging
- Labels, stickers, and tags
- Commercial and promotional printing
- Short-run and bulk production printing
- Design-to-production print services
All services are made-to-order and fully customized based on customer specifications.
2. Quotations and Pricing
- All quotations are valid for a limited time unless otherwise stated.
- Prices are based on specifications provided by the customer (size, material, quantity, finishing, etc.).
- Any change in specifications after quotation may result in price revision.
- Prices do not include taxes, duties, or shipping unless explicitly mentioned.
3. Orders and Production Approval
Production begins only after:
- Final artwork approval by the customer
- Approval of a physical or digital sample (where applicable)
- Receipt of advance payment or full payment, as agreed
The customer is solely responsible for reviewing and approving all aspects of the sample, including:
- Design, layout, text, spelling, and colors
- Dimensions, material, and finishing
- Overall appearance and usability
Once a sample is approved (signed, confirmed via email, WhatsApp, or written confirmation),
it is deemed final and binding.
4. No Returns, No Refunds & No Claims Policy
4.1 Customized Products Disclaimer
All products manufactured by PrintPackMasters are custom-made according to customer specifications.
Such products have no resale value and cannot be reused or sold to any other client.
4.2 Approved Sample = Final Product
We do not offer refunds, replacements, or claims for any production that matches the
approved sample, regardless of:
- Customer dissatisfaction after delivery
- Change of mind
- End-user feedback
- Market, branding, or regulatory changes
4.3 Production Completion
Once production is completed:
- No claims will be accepted
- No refunds will be issued
- No reprints will be offered
This applies even if the customer does not collect, use, or sell the finished products.
5. Acceptable Variations in Printing
Due to the nature of the printing and packaging industry, the customer acknowledges and accepts that:
- Minor color variations may occur between sample and final production
- Color differences may occur due to paper, material, ink, or finishing processes
- Cutting, folding, and alignment tolerances are industry-standard
- Exact color matching (Pantone, CMYK, RGB) is not guaranteed unless explicitly agreed in writing
Such variations do not qualify as defects, errors, or grounds for claims.
6. Customer-Supplied Content & Artwork
The customer confirms that:
- They own or have rights to all supplied designs, logos, and content
- The content does not infringe any third-party rights
- The content complies with applicable laws and regulations
PrintPackMasters shall not be liable for:
- Spelling, grammatical, or design errors in customer-supplied artwork
- Legal or regulatory issues arising from printed content
7. Intellectual Property
- All original designs created by PrintPackMasters remain our intellectual property unless otherwise agreed.
- The customer may not reproduce, resell, or modify our designs without written permission.
8. Delivery, Shipping & Risk
- Delivery timelines are estimates only and not guaranteed.
- Delays caused by suppliers, couriers, customs, or force majeure are not our responsibility.
- Risk of loss passes to the customer upon dispatch or pickup.
9. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount paid for the specific order
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for loss of profits, business, or reputation
10. Indemnification
The customer agrees to indemnify and hold harmless PrintPackMasters from any claims, damages,
losses, or legal expenses arising from:
- Customer-supplied content
- Misuse of printed materials
- Violation of laws or third-party rights
11. Force Majeure
PrintPackMasters shall not be liable for failure or delay in performance due to events beyond our reasonable control,
including but not limited to natural disasters, strikes, equipment failure, pandemics, or government actions.
12. Termination of Service
We reserve the right to refuse or terminate service at our discretion, including in cases of:
- Abusive or unethical behavior
- Fraudulent activity
- Violation of these Terms
13. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of
Islamic Republic of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.
14. Changes to These Terms
PrintPackMasters reserves the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised date.
Continued use of our services constitutes acceptance of the updated Terms.
15. Contact Information
For any questions regarding these Terms, please contact:
PrintPackMasters
Email: support@printpackmasters.com
Website: https://printpackmasters.com